If you have a more general question or issue, you can post on the 12noon Facebook page. Other people might have the same question and also benefit from the answer.

Every request will receive a response. If you do not get one in two days or so, it may be in your Spam/Junk folder, your inbox may be full, or the email address you entered was incorrect. Please feel free to submit another request.

Please describe the issue in detail, including how to reproduce the problem, step-by-step, and include the complete text of any error messages.

Please archive (ZIP) and e-mail any supporting files, such as screenshots, alarm database, configuration files, etc., to support@12noon.com.